Opening hours

Office & Enquiries

Monday – Friday

9:00 am – 5:00 pm

Please note: Our priority is always the hands-on care of our guests. Because we are often out in the yards or with the animals, we are sometimes unavailable to answer the phone immediately. Email is our preferred and fastest method of contact.

Guest Check-in & Collection

To ensure a smooth transition for our guests, we operate during these specific windows:

Monday – Friday:

Morning: 7:30 am – 10:00 am
Afternoons: 3:00 pm – 6:00 pm

Saturday

8:30 am – 10:30 am

Sunday

2:00 pm – 4:00 pm