
Office & Enquiries
Monday – Friday
9:00 am – 5:00 pm
Please note: Our priority is always the hands-on care of our guests. Because we are often out in the yards or with the animals, we are sometimes unavailable to answer the phone immediately. Email is our preferred and fastest method of contact.

Guest Check-in & Collection
To ensure a smooth transition for our guests, we operate during these specific windows:
Monday – Friday:
Morning: 7:30 am – 10:00 am
Afternoons: 3:00 pm – 6:00 pm
Saturday
8:30 am – 10:30 am
Sunday
2:00 pm – 4:00 pm
Closed mornings Public Holidays.
Closed Sundays of long weekends.
Hours may differ during peak periods.
Hours WILL differ during Christmas & Easter periods.
2026 © Hedgegrove Pet Retreat
